Shipping policy

This Shipping Policy applies to all online orders placed through the MAISON BLING BLING online store.

By placing an order, you acknowledge and accept the terms outlined below.


1. ORDER PROCESSING

Orders are processed within an estimated timeframe of 2 to 5 business days, excluding weekends and public holidays.

Personalised or bespoke orders may require additional processing time due to the nature of the service. Estimated timelines for such orders may vary and are communicated individually where applicable.

Processing time refers to preparation prior to dispatch and does not include shipping transit time.


2. SHIPPING DESTINATIONS

We currently ship to:

  • Switzerland
  • Europe
  • International destinations

Shipping availability may vary depending on destination and logistical constraints.


3. SHIPPING METHOD

All orders are shipped using secure, tracked parcel services.

Tracking is provided to ensure reliable delivery and transparency throughout the shipping process.

Shipping methods may evolve depending on destination, order value, or operational requirements. MAISON BLING BLING reserves the right to adapt shipping methods when necessary.


4. SHIPPING RATES (ESTIMATED & TRACKED)

Shipping costs are estimated and indicative and are calculated at checkout based on destination and order weight.

All shipments include tracking.
All prices are listed in Swiss Francs (CHF).

Estimated Shipping Rates

Switzerland (Tracked)

  • CHF 9.00 – CHF 12.00
    Estimated delivery time: 2–5 business days

Europe (Tracked)

  • CHF 16.00 – CHF 22.00
    Estimated delivery time: 5–10 business days

International (Tracked)

  • CHF 22.00 – CHF 30.00
    Estimated delivery time: 7–15 business days

Final shipping costs are displayed at checkout prior to order confirmation.


5. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Such charges are not included in the purchase price or shipping cost and remain the sole responsibility of the customer.

MAISON BLING BLING is not responsible for delays resulting from customs clearance procedures.


6. SHIPPING CONFIRMATION & TRACKING

Once an order has been dispatched, a shipping confirmation and tracking details are provided where available.

Tracking updates are managed by the carrier and may vary by destination.


7. DELIVERY TIMES, DELAYS & RISK TRANSFER

Delivery times are estimates only and cannot be guaranteed.

MAISON BLING BLING shall not be held responsible for delays caused by:

  • Postal or carrier services
  • Customs processing
  • Events beyond reasonable control

Risk of loss or damage transfers to the customer once the order has been handed over to the carrier.


8. ADDRESS RESPONSIBILITY

Customers are responsible for providing accurate and complete shipping information.

Orders returned due to incorrect or incomplete address details may require additional shipping fees for re-dispatch.


9. FORCE MAJEURE

We shall not be liable for shipping delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural events
  • Postal disruptions
  • Government actions
  • International logistics delays


10. POLICY FLEXIBILITY

MAISON BLING BLING reserves the right to adjust shipping methods, rates, and timelines when operationally necessary, while remaining compliant with applicable laws.

Any updates are reflected at checkout prior to order confirmation.


11. CONTACT

For shipping-related inquiries, customers may contact us using the contact details provided on our website.